Workforce Scorecard
Q2 · 84 technicians
Last 90 days
First-time fix
71
79
85
91
94
%
12 pts
Jobs / tech / day
3.4
3.9
4.4
4.8
5.2
24%
Cost / job
$
412
388
372
351
338
18%
SLA compliance
81
86
91
95
98
%
17 pts
Jobs completed
Week over week
1,284
24%
vs prev. 90d
1.4k
1k
500
0
1,284
24%
W1
W2
W3
W4
W5
W6
W7
87%
Tech utilization
84 of 96 active