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TillerStack

Field Service Management for Utilities & Infrastructure

TillerStack Powers reliability.

Utilities and infrastructure organizations are responsible for critical systems that communities depend on every day. TillerStack gives field service teams the tools and confidence to respond quickly to outages, maintain assets, and meet strict safety and regulatory standards across vast service territories.

A utilities technician working on power infrastructure

One Platform for Essential Services

TillerStack offers innovative dispatch, mobile-worker, AI, augmented reality, and remote-expert solutions for utilities and infrastructure organizations, including:

  • Electric Utilities

    Electric Utilities

  • Water and Wastewater Utilities

    Water and Wastewater Utilities

  • Gas Utilities

    Gas Utilities

  • Public Infrastructure

    Public Infrastructure

  • Municipal Services

    Municipal Services

  • Electric Utilities

    Electric Utilities

  • Water and Wastewater Utilities

    Water and Wastewater Utilities

  • Gas Utilities

    Gas Utilities

  • Public Infrastructure

    Public Infrastructure

  • Municipal Services

    Municipal Services

  • Electric Utilities

    Electric Utilities

  • Water and Wastewater Utilities

    Water and Wastewater Utilities

  • Gas Utilities

    Gas Utilities

  • Public Infrastructure

    Public Infrastructure

  • Municipal Services

    Municipal Services

  • Electric Utilities

    Electric Utilities

  • Water and Wastewater Utilities

    Water and Wastewater Utilities

  • Gas Utilities

    Gas Utilities

  • Public Infrastructure

    Public Infrastructure

  • Municipal Services

    Municipal Services

  • Electric Utilities

    Electric Utilities

  • Water and Wastewater Utilities

    Water and Wastewater Utilities

  • Gas Utilities

    Gas Utilities

  • Public Infrastructure

    Public Infrastructure

  • Municipal Services

    Municipal Services

TillerStack is a reliable FSM for critical infrastructure

  • Automate and streamline internal processes

  • Integrate seamlessly with your customers’ systems

  • Gain full visibility into company operations

  • Optimize deployment of field service technicians

  • Utilize remote experts, augmented reality, and AI resources

  • Improve response times, first-time fix rates, and customer satisfaction

How TillerStack Supports Utility and Waste Management Providers

TSentra intelligent dispatch screen for outage response

Faster Response for Outages and Critical Events

When service disruptions occur, every minute counts. TSentra enables dispatch teams to quickly mobilize crews based on skills, certifications, location, and emergency priority, ensuring faster restoration and safer response. The advanced solutions of Osra+ help operations teams manage complex outages, infrastructure failures, and emergency repairs with confidence.

Osra+ mobile app used in difficult field environments

Built for Difficult Environments

Utility and infrastructure technicians often work in remote locations, challenging weather, and low-connectivity conditions. TSentra’s field service management software allows technicians to work offline, syncing the data once connectivity is restored. Osra+ utilizes weather-durable augmented reality glasses, capable of withstanding snow, rain, cold, and dust.

TSentra compliance and safety workflow screen

Compliance, Safety, and Regulatory Readiness

Utilities operate under strict regulatory oversight and safety requirements. TSentra’s customizable software enables organizations to ensure full compliance on every job, and that records are always current and accessible, reducing risk and simplifying regulatory reporting.

TSentra connected utility systems dashboard

Connected Operations Across Utility Systems

TSentra integrates seamlessly with asset management systems, GIS, ERP platforms, and other utility technologies to create a unified operational view. Utilities and infrastructure operations gain better insight into system performance, crew productivity, and service reliability—enabling faster response times and repairs.

TSentra dashboard scaling across utility networks

Supporting Utilities Today and Infrastructure Tomorrow

Whether supporting electric, water, gas, or public infrastructure networks, TillerStack scales to meet evolving demands. By centralizing field service operations, providing innovative technician solutions, and improving coordination across crews, assets, and systems, we help utilities and infrastructure organizations deliver better services to the communities they serve.